Personal information we may collect
We collect information that helps us run an efficient and welcoming Australian bistro, manage reservations, and host our themed table evenings. The types of personal information we may collect include:
- Identity details such as your name, preferred salutation, and, where relevant, the name of your organisation or group.
- Contact information including your phone number, email address, and, where needed for group bookings or events, a billing or postal address.
- Reservation particulars such as booking dates and times, party size, seating preferences (for example booth seating, bar seating, or proximity to our card lounge), and details about special occasions.
- Dining and preference information including dietary requirements, allergies, menu preferences, accessibility needs, or notes about your ideal atmosphere for dinner or offline table entertainment.
- Event and table evening participation including the type of event or themed table evening you have booked (for example Poker Evenings, Roulette Evenings, Blackjack Evenings, or Private Table Night) and any related preferences you choose to share.
- Communication records such as emails, messages submitted through our contact forms, phone enquiries, and feedback about your visit, reservations, or social card nights.
- Newsletter and marketing preferences including your subscription status, preferred content (such as menu updates or event highlights), and your communication preferences.
- Website and usage information including basic technical data automatically collected when you visit bistrorow.com, such as browser type, general location (at a non-identifying level), viewed pages, and interaction with forms, captured through functional cookies and limited analytics tools.
We generally collect this information directly from you when you:
- Make a reservation request or booking enquiry via our Contact Us page, by phone, or in person.
- Use an online reservation or table request form linked from our website.
- Sign up to receive news, updates, or invitations to our events and themed table evenings.
- Ask us to organise a private dining experience, corporate event, or social card night.
- Interact with us on email or via our website, including when providing feedback or following up on a prior visit.
Where it is reasonable and permitted, we may also collect information from trusted third parties that help manage bookings, such as reservation platforms, when you choose to use them to book ADSIGHT LTD.